Friday, February 24, 2012

Customer Surveys Can Pay Off

Nowadays, most of the stores we visit have online customer surveys.  If you look on your receipt, you may notice that there is an invitation to enter a customer survey online.  To make your time worthwhile, many of these companies also add chances to win prizes and draws for those who complete the surveys.  A lot of them also have toll-free numbers to call if you don't want to complete the survey online.  Some offer a coupon or discount on a future purchase if you complete the survey.  I have been taking notice of these survey and prize offers and I have been entering these draws.  Here are the draws I have entered so far.

Wal-Mart
"Enter for a chance to win 1 of 3 $1,000 CDN Wal-Mart gift cards.  To enter, please complete a survey about today's store visit at http://survey.walmart.ca/".

This survey was the most time consuming, and it took about 15 minutes.  I was also invited to sign up for Wal-Mart deals via email.  I said "yes", and I know I can always opt out if the emails become too much of a nuisance.

Indigo 
"You could win $1,000 or an iPod!  Complete our survey at http://www.indigofeedback.com/".

This survey took about 6 minutes, and unfortunately I didn't get the instant win iPod. I still have a chance to win the money.

Real Canadian Superstore
"Tell us how we did today!  Monthly chances to win $2,000.  Visit http://www.storeopinion.ca/.".

This survey took about 10 minutes to complete.

Safeway
"How was your shopping experience?  Please share your thoughts online.  http://www.grocerysurvey.net./  Enter to win a $100 Gift Card".

This survey took about 8 minutes.  I have had a few inquiries about the above link not working, so try this: https://survey-feedback.net/safeway/

Shopper's Drug Mart
"Please tell us about the service you received in our store today and you could win 1 of 50 prizes of $1,000 in Gift Cards.  DOUBLE YOUR CHANCES of winning by going online at www.surveysdm.com."

This one took about 10 minutes.

Sport Chek
"Tell us how we did today!  Take a short survey and enter our monthly draw for 1 of 2 $500 Gift Cards! Go to http://www.sportcheksurvey.ca/."

Be careful not to go to www.sportchecksurvey.ca.  This is the wrong address.  This survey took about 6 minutes.

Canadian Tire
"You could instantly win an iPod.  Plus enter for a chance to win $1,000 CASH!  Tell us how we did today by completing our online survey at: http://www.tellcdntire.com/"

The font on the survey was very, very small.  It took about 13 minutes to complete (as I had something to say).  I didn't win the iPod.  But I still have a chance at the $1,000.   It was similar to the Indigo survey.

I understand the need for customer feedback, and the desire a company has to improve their services and image.  It can only benefit us all in the end.  I will continue to enter these draws as time permits.  It would be nice to have a little extra cash in my pocket.  Hopefully I'll be able to edit this post one day to add that I won something.

Have a great day!

Angela Gentile

2 comments:

Anonymous said...

My husband and I finished shopping and were walking toward the cash out when we notices a cashier waving to us to come to her. It made me feel important and she was very friendly.

Angela Gentile said...

Hi Anonymous. A small gesture can go a long way when it comes to customer service. Feeling important and being treated kindly by sales personnel is sometimes hard to come by these days. Thanks for reading and have a great day.
Angela